Turning Your Customers into Fans

February 14, 2016 • LNGA LAB • Boaz Tamir

Most organizations today can only dream of receiving the type of enthusiastic support that certain sports teams get from their fans. In order to do that, they need to forget short-termism and put their customers first.

Read the full post on Planet Lean: the Lean Global Network Journal.

Boaz Tamir, ILE.

 

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